Returns & Exchanges
At Flock Chicken Chips, we strive for 100% snack satisfaction; however, due to the perishable nature of our poultry products, we cannot accept returns once the product has shipped. If your order is damaged or incorrect, please reach out to us within 14 days of delivery for a full replacement or refund.
Inspect Your Shipment
Upon receiving your Flock chips, please check the packaging for any signs of transit damage or missing items.
Contact Support
Email our team at [email protected] with your order number and clear photos of any damaged bags or boxes.
Review Process
Our quality assurance team will review your claim within 48 hours to ensure our high standards for crispy perfection are met.
Resolution
Once approved, we will issue a direct refund to your original payment method or expedite a fresh shipment of chips to your door.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing